Ascentis Customer Service Statement
- We are dedicated to customer satisfaction and endeavour to deal with all customer needs in a prompt, personal and knowledgeable way.
- We will produce user-friendly qualifications at a range of levels and sizes to an excellent standard to ensure efficient delivery and the best possible value for money for you.
- We aim to ensure all your staff training needs are met to help you deliver the best quality education for your learners.
- We will promote a culture of quality assurance and enhancement which safeguards the standards of our qualifications and provides support to our customers.
- We will be there to support you through the learner registration journey and process, produce and provide results for your learners promptly.
- We will always strive to make decisions for the future with you and your learners in mind.
- Our staff will provide a professional and friendly service to our customers with a ‘can do’ attitude.
To contact our customer service team email hello@ascentis.co.uk