Centre Information

This page is dedicated to our customers and contains useful information and guidance to support you in delivering Ascentis qualifications.

Here for you!

At Ascentis we are committed to delivering exceptional customer service and creating life changing opportunities for all. Read our promise to you here.

In order to support our customers during this time we have a range of resources available on our website, which we update regularly. We have also created a new blog containing some top tips to support you with remote or blended teaching.

Customer Portals

Ascentis customer portals can be accessed via the green ‘Login’ button at the top of this webpage.

Ascentis Website

Login to Ascentis – this takes you to the Ascentis Log In Area of the website, which is exclusive to customers. Here you can find policies and key documents, full specifications, tracking sheets, sample papers and exclusive teaching resources.

To register for access, click here and complete the form using your work email address. A member of our team will approve your access and you will be notified by email.

Surpass

Surpass is an end-to-end assessment platform used for the delivery of Ascentis e-Assessments. The assessments are delivered using Secure Delivery via a SecureClient application that locks down candidates devices to ensure fair and reliable testing.

QuartzWeb

Login to QuartzWeb – this takes you to our QuartzWeb portal; a secure area where you can access live papers, materials and confidential documentation that is specific to your centre.  

The QuartzWeb portal allows you to register learners, view current and previous classes, view learner history, add and withdraw learners to and from classes, upload results and download e-Certificates.

All centres are given access to QuartzWeb, however if you need help or guidance please email quartzweb@ascentis.co.uk.

Results

Ascentis will normally process results and issue certificates within 4 weeks of the verification date, with the exception of Short Online Qualifications and Access to HE provision

Access to HE: 

Ascentis will normally issue learner result slips and e-Certificates within 5 working days of the Final Awards Board and learner hard copy certificates, if requested, within 4 weeks of the Final Awards Board.

Short Online Qualifications:

For classroom-based assessments provisional results are provided immediately after the e-Assessment. An hour after the e-Assessment the achievement list report can be run through QuartzWeb. Learner result slips and certificates will be issued within 10 working days of the e-Assessment.

For e-Invigilation-based assessments that have satisfied exam requirements, the confirmation of results and e-Certificates will be available in QuartzWeb within 5 working days. For any results that require further scrutiny due to potential breach of exam requirements, results will be released once reviewed by the Ascentis Quality Assurance Team. Learner results slips and certificates will be issued within 10 working days of the e-Assessment. To view our FAQ on e-Invigilation and remote assessments click here.

Ascentis Qualifications

For a full list and prices of all Ascentis qualifications please see the Ascentis Product Catalogue 2020-2021 below. If you would like to know more about any of the qualifications listed, please contact us.

Deliver more with Ascentis

As an approved centre, you have access to over 400 cutting edge qualifications at no additional cost. If you’re interested in offering more of our qualifications all you need to do is complete the qualification approval form below. For further information you can arrange a meeting with one of our qualification experts to discuss your provision.

Seal of Approval

We are proud of our association with our recognised Further Education Colleges, Adult and Community Learning Centres, Universities and Private Training Providers and we want to encourage our recognised centres to show their association with us by using our logo. If you wish to use the Ascentis logo, please refer to our Logo Policy below.

Have Your Say!

As we are always looking to improve our service to customers your feedback is important to us. If you would like to get in touch and let us know how we are doing, please email hello@ascentis.co.uk. We are always happy to hear from you.