Ascentis send certificates to the learning centre or college where you studied your qualification. If you have not received your certificate, please contact the centre directly in the first instance. If your centre has since closed after your completion of studies please email the Ascentis Awarding Team at awarding@ascentis.co.uk

Replacement Certificate

Ascentis will strive to replace certificates wherever possible. In such cases, there will be a charge for all replacement certificates regardless of the reason for the request. Details of the charges can be found in the Ascentis Product Catalogue.

If you require a replacement certificate please complete the Replacement Certificate Application Form below and email it to awarding@ascentis.co.uk

Ascentis will issue the replacement certificate within 4 weeks of receiving payment.

Check the validity of an Ascentis Certificate

If your certificate was issued BEFORE the 31st December 2023, please validate using our free Ascentis Certificate Validity Checker.

If your certificate was issued AFTER 31st December 2023, please validate using our free Ascentis Certificate Validity Checker.

I would like to complain about my learning provider

Initially if you have a complaint about your course or would like to appeal against a decision then you would need to raise it with your learning provider.  If you are unable to resolve your complaint with your school, college or learning provider then please email Ascentis with the nature of your complaint to allow us to investigate further: hello@ascentis.co.uk

Further information can be found in the below policies:

Policies and Procedures for Dealing with Malpractice

Information for Access to HE Learners

Access to HE Diploma results are made available to HE institutions (HEIs) via the UCAS Awarding Body Linkage (ABL) process.

Results for UCAS are uploaded according to an annual schedule (set by UCAS) through the Awarding Body Linkage (ABL) program.

This brings Access to HE Diploma learners in line with other learners whose qualification results are transmitted automatically to HEIs via ABL and ensures HEIs can confirm offers to Access to HE Diploma students in a timely manner.

For more information about UCAS please visit the UCAS website.

UCAS Tariff Points - what are they and how do they work?

UCAS Tariff Points - Calculate Your Entry Requirements

If you have any questions about your results or UCAS, please contact your Student Officer. 

My learning provider has closed

St Helens Chamber

Ascentis has been made aware of the closure of St Helens Chamber (St Helens, Merseyside).

If you were studying an Ascentis qualification at St Helens Chamber and you believe you have been affected by the closure, please email the Ascentis Quality Assurance Team via qualityassurance@ascentis.co.uk with your full name, date of birth and the Ascentis qualification you were studying, and a member of our team will contact you.


Watch Our Client Videos

Ascentis helps change the lives of over 170,000 learners each year. Hear about why our staff love working for us, and why our customers love working with us.

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Leicester Adult Skills and Learning Service Speaking about Ascentis English & Maths Stepping Stones

Ascentis has a fantastic suite of English and Maths Stepping Stones qualifications which enable learners to focus on specific skills, build their confidence and progress onto further learning. This testimonial video features Leicester Adult Skills and Learning Service who outline the benefits to them and their learners of using these qualifications.

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The City of Liverpool College Speaking about Ascentis Access to Higher Education

Access to HE with Ascentis - We Make a Difference. Watch our Testimonial and hear how it makes a difference to learners and the opportunities it brings.

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Best Practice People Speaking about Ascentis Short Online Qualifications

The Ascentis Short Online Qualifications are delivered in many centres across the UK and help to support learners’ Personal Development, Behaviour and Welfare. Listen to Ascentis Customer, Best Practice People talk about how effective the Ascentis Short Online Qualifications are and how they successfully aid their NEET learners, improving skills and confidence in turn helping them secure employment.

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What our happy customers say

“We are very pleased that we made the move to Ascentis for all our ESOL exams. The exams are appropriate for our learners, and lecturers find the marking manageable. As an organisation, Ascentis is a pleasure to work with. Our queries are always dealt with quickly and we are extremely well supported by our verifier.”

Waltham Forest

“We have thoroughly enjoyed our first year with Ascentis. There has been support of a high quality throughout the academic year. Support has been provided through a variety of roles including the quality managers, lead EQA’s and subject moderators.”

Bradford College

“We have been delighted with the impact Ascentis Extended Awards in Mathematical Skills (Stepping Stones) have had on our student’s progression towards their functional skills mathematics as well as preparing them for the completion of their GCSE. It has taught them the essential skills in mathematics which enabled them to deal with the practical problems and challenges of life – at home, in education and at work. These skills are valued by employers and further education, and are a platform on which to build other employability skills. We are also very impressed with the level of service and commitment shown by the staff of Ascentis, they are always available to help whenever help is needed.”

Brent Start

“The transparency and support of Ascentis has been refreshing. Our moderation process has been a pleasure and developmental feedback has always been welcomed.”

Kensington & Chelsea College

21st Nov 2024

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