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#1 ESOL Provider
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Multi-Award Winning Charity
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Supporting Over 200k Learners A Year
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Established in 1975
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Dedicated Customer Support Team
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Leading Access Validating Agency
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Recognised by Ofqual, QAA and CCEA
-
#1 ESOL Provider
-
Multi-Award Winning Charity
-
Supporting Over 200k Learners A Year
-
Established in 1975
-
Dedicated Customer Support Team
-
Leading Access Validating Agency
-
Recognised by Ofqual, QAA and CCEA
-
#1 ESOL Provider
-
Multi-Award Winning Charity
-
Supporting Over 200k Learners A Year
-
Established in 1975
-
Dedicated Customer Support Team
-
Leading Access Validating Agency
-
Recognised by Ofqual, QAA and CCEA
- Home / Cookie Policy
Cookie Policy
This Cookie Policy explains how Ascentis uses cookies and similar technologies on our website to enhance your browsing experience, improve site functionality, and support our services. We are committed to transparency about the data we collect and how it is used.
What you’ll find in this policy:
-What cookies are and why we use them
-The types of cookies we use
-How you can manage your cookie preferences
-Where to find more information about your privacy rights
We encourage you to read this policy in full to understand how cookies work on our website and how you can control their use.
Navigating our policies:
For details about how we collect, use, and protect your personal information, please see our Privacy Notice.
Last Updated: 31/10/2025
When you visit the Ascentis website, we use cookies and similar technologies to enhance your browsing experience, analyse site usage, and support our services. Some cookies are essential for the website to function, while others help us understand how you use our site or personalise your experience.
You are in control:
- You can choose which types of cookies you allow by managing your preferences at any time.
- Non-essential cookies will only be set with your consent.
- For more details, please read the full notice below or contact us with any questions.
This cookie notice is issued by Ascentis, an awarding organisation committed to protecting your privacy and personal data. If you have any questions about how we use cookies or your data, you can contact us or our Data Protection Officer (DPO) using the details below:
| General Company Information: | |
| Organisation Name: | Ascentis |
| Mailing Address: | Ascentis House, Lancaster Business Park, 3 Mannin Way, Lancaster, LA1 3SW |
| Data Email Address: | data@ascentis.co.uk |
| Legal Email Address: | legal@ascentis.co.uk |
| Phone Number: | 01524 845046 |
| Website: | Cutting Edge Qualifications Agency | Awarding Organisation Body | Ascentis |
| ICO Registration Number: | Z1927556 |
| Data Protection Officer Information: | |
| Organisation Name: | The DPO Centre Ltd |
| Mailing Address: | 50 Liverpool St, London EC2M 7PY |
| Contract Email Address: | hello@dpocentre.com |
| Phone Number: | 020 3797 1289 |
| Website: | Data Protection Services – Speak to an Expert | DPO Centre |
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, improve your browsing experience, and provide information to website owners. Cookies can remember your preferences, help you navigate between pages efficiently, and enable certain features or functionality.
Some cookies are set directly by our website (“first-party cookies”), while others may be set by third-party services that appear on our pages (“third-party cookies”). Cookies can be stored for varying lengths of time, from just the duration of your visit (“session cookies”) to several months or years (“persistent cookies”).
For more details about the specific cookies we use and their purposes, please see the sections below.
We use cookies and similar technologies on our website for several important reasons:
- To ensure the website functions properly: Some cookies are essential for the operation of our site and enable you to use its features.
- To improve your experience: Cookies help remember your preferences and settings, making your visits smoother and more personalised.
- To analyse website performance: We use analytics cookies to understand how visitors use our site, which helps us improve its functionality and content.
- To support marketing and communications: Certain cookies help us deliver relevant content and measure the effectiveness of our communications and advertising.
You can find more details about the specific types of cookies we use and their purposes in the sections below.
We use several types of cookies on our website, each serving a different purpose:
- Essential (Strictly Necessary) Cookies:
These cookies are required for the website to function properly. They enable core features such as security, network management, and accessibility. Without these cookies, some parts of the website may not work as intended. These cookies do not require your consent. - Performance (Analytics) Cookies:
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site. We only use these cookies if you give us your consent. - Functionality (Personalisation) Cookies:
These cookies remember your preferences and choices (such as language or region) to provide a more personalised experience. They may be set by us or by third-party providers whose services we have added to our pages. - Advertising (Targeting) Cookies:
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. These cookies are set by us and/or our advertising partners with your consent.
You can find more details about the specific cookies we use, including their names, providers, purposes, and expiry periods, in the cookie table below.
| Detailed Cookie Table | ||||
| Below is a list of the cookies we use on our website, including their provider, purpose, category, expiry, and whether they are set by a third party. For third-party cookies, we provide a link to their privacy or cookie policy where available.
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| Cookie Name: | Provider: | Purpose: | Cookie Category: | Storage Duration: |
| __cf_bm | vimeo.com (via Cloudflare) | Supports Cloudflare Bot Management by identifying and mitigating automated traffic to protect the site from malicious bots. It helps ensure secure and reliable operation of Vimeo’s video player and related services. | Essential/Strictly Necessary | 30 minutes of inactivity per session. |
| _cfuvid | vimeo.com (via Cloudflare) | Used by Cloudflare Web Application Firewall (WAF) to enforce rate-limiting rules and distinguish individual users who share the same IP address. This helps prevent abuse and maintain site performance. | Essential/Strictly Necessary | Session only – deleted when the browser is closed. |
| 1.gif | img.sct.cookiebot.com | This is not a traditional cookie but a tracking pixel used by Cookiebot to record user consent interactions and deliver the consent banner functionality. It helps ensure compliance with GDPR/ePrivacy by tracking whether consent has been given and updating the banner accordingly. | Essential/Strictly Necessary | Session-based – operates during the user’s visit; does not persist as a cookie. |
| ASP.NET_SessionId | home-e33.niceincontact.com | Maintains the user session state across multiple page requests in ASP.NET applications. It stores a unique session identifier so the server can recognize returning requests from the same user during a browsing session. | Essential/Strictly Necessary | Session only – deleted when the browser is closed. |
| AWSALB | api-e33.niceincontact.com (via Amazon Web Services Application Load Balancer) | Maintains session stickiness and ensures secure routing between the user and backend servers through AWS Load Balancer. This allows requests from the same client to consistently reach the same backend target for the duration of the session. | Essential/Strictly Necessary | 7 days |
| AWSALB | home-e33.niceincontact.com (via Amazon Web Services Application Load Balancer) | Ensures session stickiness and proper routing between the user and backend servers through AWS Load Balancer. This allows requests from the same client to consistently reach the same backend target for the duration of the session. | Essential/Strictly Necessary | 7 days |
| AWSALBCORS | Provider: api-e33.niceincontact.com (via Amazon Web Services Application Load Balancer) | Maintains session stickiness and secure routing between the user and backend servers through AWS Load Balancer, specifically for CORS (Cross-Origin Resource Sharing) requests. This ensures stable sessions and smooth performance during high traffic. | Essential/Strictly Necessary | 1 week |
| AWSALBCORS | home-e33.niceincontact.com (via Amazon Web Services Application Load Balancer) | Maintains session stickiness and ensures secure routing between the user and backend servers through AWS Load Balancer, specifically for CORS (Cross-Origin Resource Sharing) requests. This helps keep sessions stable across different domains. | Essential/Strictly Necessary | 1 week |
| CookieConsent | ascentis.co.uk | Stores the user’s cookie consent preferences (e.g., which categories of cookies the user accepted or rejected). This ensures compliance with UK GDPR and PECR by remembering consent choices across sessions. | Essential/Strictly Necessary | 12 months (industry standard for consent cookies). |
| laravel_session | ascentis.co.uk | Identifies a session instance for a user in Laravel applications. It is used to maintain state across multiple requests, enabling features like authentication, shopping carts, and user-specific settings. | Essential/Strictly Necessary | Persistent (stored in local storage; remains until manually cleared) |
| raygun4js-userid | cdn.raygun.io | Used by Raygun Real User Monitoring (RUM) to assign a unique identifier for tracking JavaScript errors and performance issues across sessions. Helps developers diagnose and improve front-end performance. | Performance/Analytics | Persistent (stored in local storage; remains until manually cleared) |
| rc::a | gstatic.com (Google reCAPTCHA) | Used by Google reCAPTCHA to distinguish humans from bots and prevent automated abuse of forms and services. It helps secure websites against spam and fraudulent activity. | Essential/Strictly Necessary | Persistent (long-term; exact duration varies but typically months or more). |
| rc::c | gstatic.com (Google reCAPTCHA) | Used by Google reCAPTCHA to distinguish humans from bots and prevent automated abuse of forms and services. It helps secure websites against spam and fraudulent activity. | Essential/Strictly Necessary | Session only – expires when the browser is closed. |
| XSRF-TOKEN | ascentis.co.uk | Used to protect against Cross-Site Request Forgery (CSRF/XSRF) attacks by ensuring that requests to the server are made intentionally by the authenticated user. The token is validated on every state-changing request (POST, PUT, DELETE) to prevent malicious commands from being executed. | Essential/Strictly Necessary | 1 day |
| i18nextLng | home-e33.niceincontact.com | Stores the language preference for the user interface. This ensures that the website displays content in the user’s chosen language across sessions. | Functionality | Persistent (stored in local storage; remains until manually cleared) |
| #-# | youtube-nocookie.com | Associated with YouTube’s privacy-enhanced mode for embedded videos. This mode reduces tracking by preventing cookies from being set until the user interacts with the video (e.g., clicks play). However, once the video is played, YouTube may still collect data for analytics and personalization. | Functionality | Session |
| iU5q-!O9@$ | youtube-nocookie.com | Associated with YouTube’s privacy-enhanced mode for embedded videos. This mode reduces tracking by not setting cookies until the user interacts with the video (e.g., clicks play). However, once interaction occurs, YouTube may still collect data for analytics, personalization, and advertising. | Marketing/Advertising | Session |
| LAST_RESULT_ENTRY_KEY | youtube-nocookie.com | Associated with YouTube’s privacy-enhanced mode for embedded videos. Despite the name, YouTube still stores identifiers in local storage and IndexedDB (e.g., ytidb::LAST_RESULT_ENTRY_KEY) to manage video playback state and user interactions. This supports video functionality but also enables tracking for analytics and personalization once the user interacts with the video. | Marketing/Advertising | Session |
| nextId | youtube-nocookie.com | Associated with YouTube’s privacy-enhanced mode for embedded videos. It helps manage video playback and user interaction by storing identifiers related to queued or next videos. Despite the “nocookie” domain, YouTube still collects data once the user interacts with the video. | Marketing/Advertising | Session |
| requests | youtube-nocookie.com | Associated with YouTube’s privacy-enhanced mode for embedded videos. It helps manage video playback requests and user interaction data. Despite the “nocookie” domain, YouTube still collects data once the user interacts with the video, including identifiers for personalization and ad targeting | Marketing/Advertising | Session |
| yt.innertube::nextId | youtube-nocookie.com | Used by YouTube’s InnerTube API to manage video playback state and queue information when embedded videos are played. Despite the “nocookie” domain, YouTube still stores identifiers in local storage and IndexedDB for personalization and tracking once the user interacts with the video. | Marketing/Advertising | Persistent (stored in local storage; remains until manually cleared) |
| ytidb::LAST_RESULT_ENTRY_KEY | youtube-nocookie.com | Used by YouTube’s embedded player to track user interaction with video content and maintain playback state. Despite the “nocookie” domain, this key is stored in local storage/IndexedDB and helps YouTube manage video sessions and personalization. | Marketing/Advertising | Persistent (stored in local storage; remains until manually cleared) |
| YtIdbMeta#databases | youtube-nocookie.com | This is part of YouTube’s privacy-enhanced mode and is stored in IndexedDB rather than traditional cookies. It initializes a local database for managing video playback state and related metadata when embedded videos are played. Despite the “nocookie” domain, YouTube still uses this mechanism to store identifiers and session data once the user interacts with the video. [dustinwhisman.com] | Marketing/Advertising | Persistent (stored in local storage; remains until manually cleared) |
| yt-remote-cast-available | youtube-nocookie.com | Used by YouTube’s embedded player to manage casting functionality (e.g., detecting if a device is available for casting videos). Despite the “nocookie” domain, YouTube still collects identifiers and interaction data once the user interacts with the video. | Marketing/Advertising | Session |
| yt-remote-cast-installed | youtube-nocookie.com | Used by YouTube’s embedded player to manage casting functionality (detecting if casting devices are installed and available). Despite the “nocookie” domain, YouTube still collects identifiers and interaction data once the user interacts with the video. | Marketing/Advertising | Session |
| yt-remote-connected-devices | youtube-nocookie.com | Used by YouTube’s embedded player to store information about connected devices for casting and remote playback. Despite the “nocookie” domain, YouTube still uses local storage and IndexedDB to track device connections and user interactions once the video is played. | Marketing/Advertising | Persistent (stored in local storage; remains until manually cleared) |
| yt-remote-device-id | youtube-nocookie.com | Used by YouTube’s embedded player to identify a specific device for video playback and casting functionality. Despite the “nocookie” domain, this identifier is stored in local storage and allows tracking across sessions and pages once the user interacts with the video. | Marketing/Advertising | Persistent (stored in local storage; remains until manually cleared) |
| yt-remote-fast-check-period | youtube-nocookie.com | Used by YouTube’s embedded player to manage casting and remote playback checks. It verifies device connectivity and availability for casting during video sessions. Despite the “nocookie” domain, YouTube still collects identifiers and interaction data once the user interacts with the video. | Marketing/Advertising | Session |
| yt-remote-session-app | youtube-nocookie.com | Used by YouTube’s embedded player to manage session data for remote playback and casting functionality. Despite the “nocookie” domain, YouTube still stores identifiers in local storage and uses them for personalization and tracking once the user interacts with the video. | Marketing/Advertising | Session |
| yt-remote-session-name | youtube-nocookie.com | Used by YouTube’s embedded player to manage session identifiers for remote playback and casting functionality. Despite the “nocookie” domain, YouTube still stores identifiers in local storage and uses them for personalization and tracking once the user interacts with the video. | Marketing/Advertising | Session |
| icApiFacadeVip | home-e33.niceincontact.com | This cookie is associated with NICE inContact CXone platform and is used to manage API session routing and authentication for secure communication between the client and backend services. It ensures that requests are properly routed and authenticated during the user’s session. | Essential/Strictly Necessary | Session |
| icAuthBasic | home-e33.niceincontact.com | Used by NICE inContact CXone platform to manage basic authentication sessions for secure login and API communication. It ensures that requests are properly authenticated during the user’s session. | Essential/Strictly Necessary | Session |
| icAuthUri | home-e33.niceincontact.com | Used by NICE inContact CXone platform to manage authentication URI sessions for secure login and API communication. It ensures that requests are properly authenticated and routed during the user’s session. | Essential/Strictly Necessary | Session |
| icBusNo | home-e33.niceincontact.com | Used by NICE inContact CXone platform to manage business unit identification during API and session routing. It ensures that requests are correctly associated with the appropriate business unit for authentication and operational purposes. | Essential/Strictly Necessary | Session |
| icCoBrand | home-e33.niceincontact.com | Used by NICE inContact CXone platform to manage branding and UI customization for authenticated sessions. It ensures that the correct brand theme and interface settings are applied during the user’s session. | Essential/Strictly Necessary | Session |
| icPointOfContact | home-e33.niceincontact.com | Used by NICE inContact CXone platform to manage Points of Contact (POC) for routing inbound interactions (chat, email, phone) to the correct ACD skill or script. It ensures that the correct entry point and routing logic are applied during the user’s session. | Essential/Strictly Necessary | Session |
| icRaygunApiKey | home-e33.niceincontact.com | Likely used by NICE inContact CXone platform to integrate with Raygun error monitoring services. It stores an API key reference for logging application errors and performance metrics to Raygun. | Essential/Strictly Necessary | Session |
| icResolveSourceAddr | home-e33.niceincontact.com | Used by NICE inContact CXone platform to resolve the source address for API or session routing. This ensures that requests are directed to the correct endpoint for secure communication during the user’s session. | Essential/Strictly Necessary | Session |
| icToken | home-e33.niceincontact.com | Used by NICE inContact CXone platform to store an authentication token for secure API communication and session management. It ensures that requests are properly authenticated during the user’s session | Essential/Strictly Necessary | Session |
| isChatProfileCalled | home-e33.niceincontact.com | Used by NICE inContact CXone platform to determine whether a specific chat profile has been invoked during a session. This supports customization of the chat interface and routing logic for customer interactions. | Essential/Strictly Necessary | Session |
| isPopOut | home-e33.niceincontact.com | Used by NICE inContact CXone platform to manage chat interface behavior, specifically whether the chat client is displayed in a pop-out window. This ensures proper rendering and functionality of the chat feature during the user’s session. | Functionality | Session |
| sessionParameter | home-e33.niceincontact.com | Used by NICE inContact CXone platform to maintain session state and routing parameters for authenticated interactions. It ensures that user requests are correctly associated with the active session during navigation. | Essential/Strictly Necessary | Session |
You are in control of your cookie preferences on our website. When you first visit our site, you will see a cookie banner that allows you to accept or reject non-essential cookies. You can also change your preferences or withdraw your consent at any time by clicking the “Manage Cookie Preferences” link available on our website.
If you choose to block or disable certain cookies, please note that some parts of the website may not function properly or may become inaccessible.
In addition to our website controls, you can manage cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete all or selected cookies
- Block cookies from specific websites
- Block all cookies from being set
For more information on how to manage cookies in your browser, please refer to your browser’s help section.
If you wish to opt out of being tracked by Google Analytics across all websites, you can do so by visiting this link.
Some of the cookies used on our website are provided by third-party services that may process your data outside the United Kingdom or European Economic Area (EEA). Whenever your cookie data is transferred internationally, we ensure that appropriate safeguards are in place to protect your privacy and comply with data protection laws.
For example, we only work with providers in countries that have been granted adequacy status by the UK or European Commission, or we ensure that standard contractual clauses or other approved mechanisms are in place.
If you would like more information about international data transfers related to cookies, please contact us using the details provided above.
Our website and services are primarily intended for use by adults. We do not knowingly use cookies to collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data through cookies or similar technologies, please contact us using the details above. We will take appropriate steps to investigate and, if necessary, delete such information.
We may update this cookie notice from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and the “Last updated” date at the top will be revised accordingly. We encourage you to review this notice regularly to stay informed about how we use cookies and how you can manage your preferences.
If you would like more details about how we use cookies or how your personal data is handled, please refer to our Privacy Notice or contact us using the details provided above. Our team and Data Protection Officer are available to answer any questions or concerns you may have about cookies, privacy, or your rights.


